Security questions are often used to verify identity and gain account access, without the help of email verification. Some security experts go as far as recommending you create random, unique answers to security questions like, "Where was your mother born?
That's a high expectation for most normal folks, so instead If you plan to keep your Yahoo account, enable two-step verification. It's one of the best forms of account security widely available on sites like Yahoo. Two-step means that after you log in with your password as usual Yahoo will text you a security code, which you'll enter in the next step. This way, only someone who has in-person access to your phone you can access your account -- even if the password entered was correct.
As with changing your security questions on all services, take the time to enable two-step verification on other websites, like Facebook, Google, Twitter and so on. Yes, it's tempting to want to wash your hands and sever ties with Yahoo after such an egregious violation.
But doing so can actually open you up to additional security headaches. No option to change your password? Use Sign-in Helper, Yahoo's password reset and account recovery tool, to get back in to your account. If these steps don't work in your app, change your password using your mobile browser.
You need to have JavaScript enabled to use this page. You can also enter your Yahoo email address if you're unsure of your recovery phone number or email address. Click Continue. You'll find this blue button below the text box. Click Yes, text me an Account Key. It's a blue button near the top of the page. Yahoo will send a code to your selected phone number. If you entered your recovery email address instead, you'll click Yes, send me an Account Key instead.
If you entered your Yahoo email address, you'll enter the missing numbers or letters from the recovery option Yahoo provides before proceeding. Retrieve the Account Key.
To do so: Text — Open your phone's Messages app, tap the message from Yahoo, and review the 8-character code in the text message's body. Email — Open your recovery email inbox, select the email from Yahoo it may be in the Spam folder , and review the 8-character code in the body of the email. Enter the Account Key. Type the Account Key code into the text box that's in the middle of the "Verify" page.
Click Verify. It's below the text box. As long as the code matches the one that Yahoo sent to you, you'll be taken to the account selection page. Select your account. Click the account for which you want to change the password. This will log you into the selected account. If you only have one Yahoo account, you may not be prompted to do this. Click Create a new password. It's near the bottom of the page. Enter your new password twice. Type your new password into the "New password" text box, then re-type it into the "Confirm password" text box.
Both entries must match in order for you to be able to proceed. You can double-check your password by checking the "Show password" box. It's a blue button at the bottom of the page. Click Looks good when prompted. Doing so will confirm that your password change was successful and return you to your Yahoo inbox. If prompted to add features to Yahoo, click the grey I'll secure my account later link at the bottom of the prompt.
Method 2. Open Yahoo Mail. This will open your Yahoo inbox if you're logged into your Yahoo account. If you aren't already logged in, enter your email address and click Next , then enter your password and click Sign in before continuing. Click your name tab. It's your name and profile picture in the upper-right side of the window. A drop-down menu will appear. Click Account Info. You'll find this link below your name in the drop-down menu.
Doing so opens the Account page. Click Account security. It's a tab on the left side of the page. Re-enter your login information. Type in your email address, click Next , enter your current password, and click Sign in. If you recently logged into your Yahoo account, you may not be prompted to log in again. Click the Change password link. It's in the upper-right side of the page.
This will take you to the password creation page. You can then click Change password. Method 3. Tap the Yahoo Mail app icon, which resembles a purple box with the phrase "Yahoo! Keeping your account safe is important to us. If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information. Know the warning signs and what to do if your account has been compromised. Hackers may change the settings in your Yahoo Mail account to disrupt your inbox or get copies of your emails.
Check some of the most commonly changed settings to make sure none of your info or preferences were changed without your knowledge. Keep your account secure - Review our help article for ways you can keep your account safe. You need to have JavaScript enabled to use this page. To enable JavaScript, follow these instructions. Yahoo questions?
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